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Terms of Paid Services

These Terms of Paid Services (hereinafter – the “Terms”) establish the rules for interaction between the User and the Swapix LLC Company for obtaining paid Services of the Swapix.

Swapix is a classifieds which is presented as a website, a mobile version of the website and iOS and Android apps.

In this document, terms may occur, as defined in the Terms of Use and the Offer for Paid Services.

Unconditional consent of the User and compliance with the provisions of the Offer for Paid Services, the Terms of Use, these Terms, as well as all other Swapix Rules is mandatory for receiving the Services.

1. GENERAL TERMS

The Services are provided to the User on the Swapix based on the accepted Offer and according to the Order and Swapix Rules, which are published on the Swapix at the time of ordering and paying for the selected Service.

The cost of each Service is determined on the Swapix at the time of ordering the Service and displayed to the User in the interface of the Swapix when choosing the corresponding Service. Fees for all Services are provided in this document. Payment for the Service is carried out by prepayment of its full cost, using the payment method chosen by the User from methods available on the Swapix at that moment.

The User's use of the Services does not give the User any advantages of their publications and does not relieve the User of the obligation to comply with the Swapix Rules. If a User's Publication for that the Services are applied violates the Swapix Rules, then based on the results of the audit, it can be blocked or rejected. The User has no right to demand any compensation if the Company cannot render the Services through the User’s fault, including when the User violates the Swapix Rules.

The Services that consist of a single application to a User's Publication of certain graphic properties or other parameters aimed at promoting the publication shall be applied to the publication for the maximum possible period of the respective Service, which is indicated in the interface.

The maximum possible period and conditions for the properties applied to User's Publications as a result of rendering of the Services are established in the interface of the Swapix, but in any case, the time for displaying the publication with the properties applied cannot exceed the period during which the publication has the status of an active publication on the Swapix, unless otherwise stated in the rules for particular type of Service. The term during which the User's Publication has the status of an active publication on the Swapix can be extended to the maximum possible period of validity of the applied properties according to these Terms.

The User understands that the use of the Services does not guarantee to the User the response of the Swapix's visitors or conclusion of transactions on the offers in their publications.

The Services are deemed to be rendered by the Company fully and properly from the moment of actual application of the properties provided by the Service to a User's Publication, regardless of the further publication of the publication with such properties on the Swapix, including the maximum possible period of the application of such properties, the maximum possible term during which a publication has the status of an active publication on the Swapix and also when the User removes (deletes) the publication, or when the User's Publication or the User's Personal Account on the Swapix has been blocked due to violation of the Swapix Rules, or when the User's Personal Account has been deleted.

The cost, list, and nature of the Services are established by the Company and can be changed at any time without prior notification to the Users of the Swapix.

 2. SERVICES

 2.1. HIGHLIGHT

The "Highlight" Service is designed to attract attention to a User’s Publication by emphasizing its title in bright colors. This Service is a one-time change of graphic properties of publication parameters, allowing you to visually identify the User's Publication among others in the search results.

The Service does not affect the location of the publication in the subcategory or the list of results of the search.

Parameters and graphic elements that allow highlighting a publication are applied once after the successful payment of the Service. The parameters can be active for up to 90 (Ninety) days. The term of the Service activity shall not be put on hold, even if the User removes the publication from publication for several days.

If the "Highlight" Service is applied to a User's Publication with a period during which the publication has the status of an active publication less than 3 (Three) days on the Swapix, such period will be extended up to 3 (Three) days.

If the "Highlight" Service is applied to a User's Publication with a period during which the publication has the status of an active publication less than the term of the Service on the Swapix, such period may be extended after the application of the Service.

The "Highlight" Service is fully rendered as soon as the graphic properties are applied directly to the publication, allowing to visually identify the User's Publication among others in the search results.

 

2.2. HOP UP

When the “Hop Up” Service is activated, the User's Publication is placed on the top position of the category and the search results. Technically, the "Hop Up" Service is a one-time changing of the User's Publication parameters that determine its position in the search results so that the publication rises in search results as if it was placed for the first time.

The first position is not permanent for the publication. The User's Publication will move lower in its category and search results when other Users place publications or when the "Hop Up" Service is applied to other publications.

The "Hop Up" Service is fully executed at the moment of changing the parameters of the User's Publication, determining its position in its category and the search results.

If a publication does not change its position in the category or results of the search within 1 (One) day from the moment of application of the Service, then the Service is deemed rendered and the funds are not refundable.

If the User repeatedly applies the Service to one publication, it will be raised to the top of the list in the search results at an interval of 24 (Twenty four) hours. 

3. FEES FOR SERVICES

The cost of Services can be expressed in the currency of one of the countries available on the Swapix.

The cost of Services varies depending on the nature and duration of the Services.

Services

Fee (provisional units)

Hop Up: 10 zł
Highlight: 15 zł

Payment for the chosen Services is carried out by withdrawing funds from the User's card.

 

 

4. REFUND POLICY

4.1. If the payment for the Service has been made during the creation or during the editing of the User’s Publication and the publication has not been approved by the moderator, the funds paid for that Service will not be refunded. The paid Service will be applied to the User's Publication, in case the User eliminates the rejection reason. If the rejection reason remains within 5 (Five) attempts, the User's Publication will be deleted and the funds paid for the Service will not be returned.

 4.2. If the Services were not provided through the fault of the Company for technical or other reasons, refunds for the Services are at the discretion of the Company.